Year: 2021

In recent weeks, we’ve seen multiple VOIP carriers hit with Distributed Denial of Service (DDOS) attacks which have severely impeded their capability to process voice traffic. Bandwidth.com is the most recent of these carriers to suffer from a DDOS attack. Bandwidth.com is also one of our primary inbound carriers, which has resulted in inbound call […]

Simplifying Your Front Desk: Call Queues As more and more businesses push to streamline communication and create remote work environments for their employees, a common question often arises. How will our phone system adapt to meet our ever-changing needs? In part two of an ongoing series for “Simplifying Your Front Desk,” we take a look […]