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Unified Communications
Hosted PBX systems for schools, government, and growing teams. Cut hardware costs, support remote staff, and scale lines on demand. Get a free consultation.
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A hosted PBX moves your phone system off the closet hardware and into a managed cloud platform. No on-site PBX to maintain, no big upfront purchase, and the ability to add or move numbers without a truck roll. We build, run, and support it, so your staff manage calls, not equipment.
PBX stands for Private Branch Exchange, the system that connects calls inside your organization and out to the public network. A traditional PBX is a box on your premises that you buy, maintain, and pay to expand. A hosted PBX runs that same call routing in the cloud and reaches your handsets and apps over your internet connection. We manage the platform off-site, so there are no installation costs and no IT burden on your end.
No purchase, no maintenance contract, no periodic forklift upgrade. A predictable monthly cost instead of a capital project that clears a board vote.
No PBX to rack, wire, and provision on site, so a new office, wing, or department is answering calls in a fraction of the time.
Staff use their office extension from home, a satellite office, or a second campus, with the same number and the same features.
Add or remove numbers and extensions as enrollment swings or you hire seasonally, with no wait on a carrier to install physical lines.
Plug the IP handset into broadband at the new location. The extension and number follow the device, so a move is not a reprogramming project.
Call routing lives in the cloud, so calls roll to voicemail, a mobile, or another site automatically when a building loses power or connectivity.
| Traditional on-site PBX | True IP hosted PBX |
|---|---|
| Hardware you buy, rack, and maintain | Managed cloud platform, nothing on site to maintain |
| Large upfront capital purchase | Predictable monthly operating cost |
| Adding a site means new hardware | Adding a site is a configuration change |
| Calls stop when the box or building fails | Calls reroute to mobile, voicemail, or another site |
| Truck roll to move a phone | Plug the handset in anywhere and the number follows |
| Carrier lead time to add or cut lines | Scale lines up or down on demand |
Central management across campuses, Kari's Law direct 911, and FERPA-aware call handling.
Learn more →Department routing, public main lines, and continuity that keeps citizen lines reachable during outages.
Learn more →Reliable patient-facing service, paired with secure online fax for HIPAA-sensitive documents.
Learn more →Add an office, a department, or seasonal staff and keep one phone system across all of it.
Learn more →We set up your routing and port your existing numbers in most cases, so callers reach you exactly as they do today.
We test the routing and stay on the line through cutover, so there is no service gap.
When something needs attention, you call us, a local team, not a national call-center queue.
A traditional PBX is hardware you own and maintain on site. A hosted PBX runs the same call routing in a managed cloud platform and reaches your phones over the internet. You keep the features and your numbers, but skip the hardware purchase, the maintenance, and the on-site failure point.
In most cases, yes. We port your existing numbers to the hosted platform so callers reach you exactly as they do today, and we handle the porting paperwork and coordinate the cutover so there is no service gap.
Yes. Each user keeps the same extension and number whether they are at the main office, a satellite site, a second campus, or working from home. Adding a location is a configuration change, not a hardware install.
It is. Hosted phone systems give districts and county offices central management across every building, predictable operating cost instead of large capital purchases, and continuity when a site loses power. The platform supports Kari's Law direct 911 dialing.
Because the call routing lives in the cloud, calls can automatically roll to voicemail, a mobile phone, or another location when a building loses power or connectivity, so your lines stay reachable.
True IP Solutions does. We run and support the platform off-site, so there is no PBX hardware for your team to maintain. Your staff manage users and routing through a control panel, and you call us when you need anything more.
We will map it to what you run today and give you a clear number, with no pressure.