A Hosted PBX, also known as a Virtual PBX, is a form of telephone exchange system that uses a cloud-based IP network instead of a traditional SIP trunk. It‘s a great way for companies to take advantage of all of their phone system features without having to invest in additional hardware. Hosted PBXs are also incredibly affordable and are just another way businesses can cut down on expenses. While Voice over IP (VoIP) technology has been around since the 90’s, adoption of the technology by businesses has only begun to ramp up relatively recently. In fact, VoIP adoption rates for businesses are still only at about 30%.
Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, TIPS takes care of it all for you. In addition to being completely managed off-site, resulting in no IT or installation costs, our hosted PBX system also provides our customers with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.
