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When students call and a campus alert goes out, your phones, paging, and security have to work as one

Phone systems, paging, mass notification, surveillance, and access control for community colleges and universities, on one platform with US-based support.

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At a glance

CoverageEvery building
ContinuityBuilt-in failover
SafetyClery and Kari's Law
SupportOne local team

True IP Solutions builds communications for community colleges and universities that hold up across a full campus: dependable voice, campus-wide notification, surveillance, and access control on one platform, supported by one local team. Higher education is core to what we do, not a side market.

A phone system built for the way a campus runs

A college main line takes a different kind of call than a business. Prospective students do not know which office they need, call volume spikes at registration, the start of term, and financial aid deadlines, and every caller expects an answer. Our platform runs across every building, from the main campus to satellite and workforce sites, managed centrally.

Campus safety and operations on one platform

A campus has to reach everyone at once in an emergency and control who gets into which building the rest of the time. The same platform that answers the main line handles both.

Reliable lines and life-safety continuity

A campus cannot lose dial tone during an emergency. Our platform is built for continuity, with redundant routing, failover, and the option to keep critical lines running through power and internet outages. For the analog lines that still feed fire panels, elevator phones, emergency call boxes, and blue-light phones across older campus buildings, our POTS replacement moves them to a managed connection with battery backup and 4G LTE failover.

Compliance and continuity, designed in

Kari's Law: direct 911 dialing from any phone with no prefix, plus an on-site alert showing where a 911 call originated

Ray Baum's Act: 911 calls carry a dispatchable location down to the building and room across a multi-building campus

Clery Act: campus-wide mass notification supports your emergency notification and timely warning obligations

FERPA: call recordings, voicemail, and student data handled with role-based access, encryption, and retention set by the college

Frequently asked questions

What does a community college phone system from True IP Solutions include?

It covers desk phones and softphones, student-facing call routing for admissions, the registrar, financial aid, and the bursar, voicemail-to-email, and the option to add campus mass notification, overhead paging, door access, and cameras on the same platform. Everything runs on one network with one local support contract.

Can the system send a campus-wide emergency alert?

Yes. One trigger reaches overhead speakers, desk phones, screens, mobile devices, and text, with preset scenarios for weather, security, and evacuation. This supports the emergency notification and timely warning duties campuses carry under the Clery Act.

Does it support Kari's Law and Ray Baum's Act across a multi-building campus?

Yes. Every phone dials 911 directly with no prefix, a 911 call sends an on-site alert, and the call carries a dispatchable location down to the building and room across the campus.

Can you keep our elevator, fire alarm, and emergency phone lines running during an outage?

Yes. Our POTS replacement moves those lines to a managed connection with battery backup and LTE failover that meets NFPA 72 and UL 864 and passes fire marshal inspection. Your existing equipment stays in place.

Do you work with colleges outside the Wilmington area?

We are based in Wilmington, North Carolina, and serve community colleges and universities across the state and beyond, with on-site technicians and US-based support.

Talk to a team that installs on campuses every week

Tell us how your campus is laid out and which lines and systems are aging out. We will walk your buildings and scope voice, notification, access, cameras, and POTS replacement together.

Services for When students call and a campus alert goes out, your phones, paging, and security have to work as one

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