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Customer Stories

True IP Solutions Reviews and Customer Stories

See how NC school districts, counties, and businesses rate True IP Solutions on reliability, support, and value. Read reviews, then get a free consultation.

What our customers say about True IP Solutions

The organizations that trust us with their phones, paging, and security are the best measure of our work. The stories below are real and attributed, from North Carolina school districts, county government, charter schools, and businesses. Several customers also recorded video testimonials.

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School districts

Cumberland County Schools

“Cumberland County Schools considers True IP more than a vendor; they are a dedicated partner. Their customer service is exceptional, defined by a remarkable commitment to our district before, during, and most importantly, after the sale.”

Christopher Young, Executive Director of Technology, Cumberland County Schools

A district the size of Cumberland County cannot afford a phone or paging system that fails during the school day. True IP has supported their hosted telecommunications for several years across the district.

Guilford County Schools

“True IP Solutions has consistently delivered high-quality service and reliable technical support. Their team is responsive to our needs, and the transition to their hosted platform has been a significant benefit to our district operations.”

Eddie Greene Jr., Assistant Director of Technology Enterprise Operations, Guilford County Schools

FernLeaf Community Charter School

“TrueIP has been an excellent partner for FernLeaf Community Charter School, providing us with a reliable and efficient voice over IP solution that meets our unique needs as a North Carolina public charter school. They are responsive, knowledgeable, and always willing to go the extra mile to address any concerns or optimize our system.”

Scott McDonald, Chief Financial Officer, FernLeaf Community Charter School

County and local government

Forsyth County

“They perform satisfactorily, and we would do business with them again. As a customer of the vendor, we would highly recommend the vendor to TIPS public entity and non-profit members.”

Matt Robbins, Forsyth County

Forsyth County runs its hosted telecommunications through True IP under the TIPS cooperative, the same purchasing path many North Carolina public entities use.

Multi-site and business

Multi-site facilities, dozens of locations

“I’ve worked with True IP Solutions at dozens of different sites for hosted VOIP services, building security and camera services, and cabling. They have always been super responsive, knowledgeable, and professional. Their prices are unmatched for the quality of service and responsibility they provide.”

Clayton Whitaker

Holmes Insurance Services

“I have been working with True IP for 8+ years and never had an issue that they didn’t handle quickly and professionally. The service and sales teams are 5 stars.”

Blaine Holmes, Principal, Holmes Insurance Services

Atlantic Computer Services

“I’ve worked closely with Albert and his team at True IP for many years. Their VOIP system is the best I’ve seen, and their support and customer service is unmatched.”

Robbie Garner, CEO, Atlantic Computer Services

Video testimonials

Two customers told their story on camera. Watch the Columbus County Schools testimonial and an Anson Regional customer testimonial in their own words.

Trusted by organizations across North Carolina

We are proud to serve school districts, county and city government, community colleges, and businesses that cannot afford downtime, including:

See how we serve K-12 schools, local government, and multi-site businesses.

Ready to write your own story?

More than 500 organizations rely on True IP Solutions for voice, security, and paging. The next one could be yours. Start with a free consultation, and we will assess your systems and recommend a clear path.

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Frequently asked questions

Are these real customers?

Yes. Every written quote on this page is attributed to a named person at the organization, drawn from reference letters, customer emails, and public reviews. Several customers also recorded video testimonials.

Can I speak with a reference before signing?

In many cases, yes. Tell us during your consultation which industry you are in, and we can connect you with a comparable customer where appropriate.

What kinds of results do customers report?

The most common themes are lower cost, better reliability, more functionality, and fast US-based support.

How do I get started?

Request a free consultation. We review your buildings, users, and budget, then return a recommendation and price within one business day.