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Unified Communications

HIPAA-Secure Online Fax Service for Healthcare and Business

HIPAA-secure online fax for healthcare and business. Send and receive encrypted faxes from any device, keep your number, and drop the machine. Get a quote.

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At a glance

ComplianceHIPAA-secure
DevicesAny computer or phone
Encryption256-bit SSL, AES
Your numberPorted in most cases

Healthcare still runs on fax, and every referral, lab result, and records request carries protected health information. Our vFax portal lets you send, receive, and manage faxes from any device over an encrypted connection, built to meet HIPAA without the machine in the hallway.

How online faxing works

Online faxing does the same job as a traditional fax machine, using the internet instead of phone lines. Instead of dialing a number and waiting for two machines to handshake, you open the vFax portal, attach your documents, and click send. Because the document travels in its native digital format, in most cases it arrives in a form where OCR and other features work on receipt, and every fax is encrypted in transit.

Benefits of switching to vFax

We keep your existing number in most cases, so nothing changes for the people who fax you.

Simplify how documents move between offices and providers

Save on ink, paper, and fax machine maintenance

Send faxes from computers, tablets, and smartphones

Transmit a fax to multiple recipients at once

View or resend past faxes with a few clicks

Send and receive over an encrypted internet connection

See full fax history with delivery dates, times, and recipients

Reclaim the office space a bulky machine used to take

How we protect your data

We safeguard sensitive information at three levels: the system, the application, and our operations.

System security

Dedicated firewall and intrusion detection, managed backup, distributed DDoS mitigation, daily vulnerability testing, and HIPAA compliance built into the platform.

Application security

256-bit SSL, 2048-bit private keys, and AES multi-layered encryption at rest and in transit, IP-restricted access, decryption only for authorized requests, and automated session time-outs.

Operational security

Strict access controls, audit logging across the platform, encryption maintained end to end, and configurable retention to match your records policy.

Built for the buyers we serve

Frequently asked questions

Is online faxing HIPAA compliant?

Our vFax platform is built to meet HIPAA requirements for handling protected health information. Documents are encrypted in transit and at rest with 256-bit SSL, 2048-bit private keys, and AES multi-layered encryption, access is controlled and logged, and sessions time out automatically. A consumer fax app does not offer that protection. For practices that require it, we sign a Business Associate Agreement covering vFax and our hosted voice service.

Can I keep my existing fax number?

In most cases, yes. We port your current fax number to the online platform so anyone who faxes you reaches you exactly as before. If you do need a new number, you can choose a local number or a toll-free 1-800-style number.

Do I need a fax machine to use an online fax service?

No. You send and receive faxes from any computer, tablet, or smartphone through the vFax portal. If you would rather keep a physical fax machine, we can fit it with an analog telephone adapter so it sends digital faxes through the same secure platform.

How are my faxes kept secure?

We protect data at the system, application, and operational levels: dedicated firewalls and intrusion detection, daily vulnerability testing, 256-bit SSL with AES encryption for documents at rest and in transit, IP-restricted access, access controls that decrypt only for authorized requests, audit logging, and automated session time-outs.

Can online faxing handle the volume a clinic or office sends?

Yes. You can transmit a fax to multiple recipients at once, track full fax history with delivery times and recipients, and resend past faxes in a few clicks. The platform is built for the steady fax volume that healthcare and government offices handle daily.

Does vFax work alongside our phone system and alarm lines?

It does. True IP Solutions delivers online fax alongside hosted PBX, SIP trunking, and POTS replacement for the analog alarm and elevator circuits a clinic or office still runs, all from one local vendor.

Ready to retire the fax machine without risking a HIPAA violation?

Get a free consultation and we will set up secure online fax on your existing number.

From our blog

December 2025

Should Your Company Switch to vFax?

Read the article →