Have you ever found yourself in need of recording your audio communication to have a record, a verbatim transcript, or to use as a reference?
As more and more businesses push to streamline communication and create remote work environments for their employees, a common question often arises. How will our
What is the difference between STIR and SHAKEN ? STIR is a set of protocols enabling service providers to certify the legitimacy of the caller
In recent weeks, we’ve seen multiple VOIP carriers hit with Distributed Denial of Service (DDOS) attacks which have severely impeded their capability to process voice
Simplifying Your Front Desk: Call Queues As more and more businesses push to streamline communication and create remote work environments for their employees, a common
WHY YOU SHOULD BE MIGRATING FROM LEGACY PBX TO HOSTED VoIP With the recent uptick in employees working remotely, many organizations are beginning to spot
What is an Auto Attendant? Auto attendants (or automated attendants) act as a virtual receptionist for your business. Using pre-recorded greetings and menu options, the
If your business is still being run on an “old-style” phone system, when there’s a power outage, you’re disconnected from the outside world. In unexpected
Hosted phone systems have several advantages over traditional phone systems when it comes to disaster recovery, and here’s why. If your business is still being
YEALINK AND TIPS TEAM UP TO HELP EDUCATION IMPROVE COMMUNICATION EFFICIENCY AND REDUCE COST School Challenges School districts in the United States (US) face unique
vFax? WHAT IS THAT? IS IT SOMETHING WE NEED? ALL ABOUT vFAX Technology is advancing at a mind-boggling pace. Keeping up with what trends can
ENSURING COMPLIANCE Older phone system don’t always allow direct dialing to 911. Older systems also do not always have the capability to send out notifications
